Patient Rights and Responsibilities

As a University Health Center patient you have the right to:

• Access care and treatment.
• Consideration, respect and dignity.
• Confidential handling of records and disclosures compliant with FERPA and HIPAA regulations.
• Control the disclosure of your medical records, except as required by law.
• An explanation of your diagnosis and prognosis.
• An explanation of the recommendations for investigation and treatment.
• Refuse any tests or treatment to the extent permitted by law, and be informed of the medical consequences of your decision.
• Request and receive an explanation of charges related to your care.
• Recommend changes in policies and services or to express dissatisfaction with services received by:
  • Quality Management and Improvement suggestion boxes.
  • Direct contact with the Director of the UHC.
  • Using any other resources available through the UNL administrative structure.
• Access to the licensing status of the staff and the accreditation status of the UHC.
• Change provider if another qualified provider is available or request to see the provider of your choice.

As a University Health Center patient you have the responsibility to:

• Provide, to the best of your knowledge, accurate and sufficient information about your medical history.
• Follow our diagnostic and treatment recommendations.
• Accept personal responsibility if you refuse care.
• Abide by UHC rules, regulations and policies.
• Assume financial obligation for services you receive (be aware that non-payment could result in disruption of academic progression).
• Respect the rights of other patients and UHC staff.
• Provide, for emergency contact if you are an unemancipated minor, the name, current address and telephone number of your legal guardian.