All files can be obtained by calling Helen at 472-6160.
The following macro's and searches need to be installed in the ARCMDS
folder on
the users
hard drive:
TxCallerID.arq; and Txmetric.arq; and CallerID.arq
Open CallerID in the notepad and change the references from badams to the
new user ID. Also change the references
to the PSW value to the new users password.
In your TMIACDAgentModule folder inside your TMetrics folder, there is
a settings.cfg
file. Make sure it has HPD:HelpDesk in the
file, as is. Caps etc are important.
