Contacts

andrewssupport@unl.edu

Primary Tech Support E-mail

MySupport

MySupport (formerly known as the ITS Computer Help Center) is the central technology hub that supports the computing needs of faculty, staff, and students at the University of Nebraska-Lincoln.

Email: mysupport@unl.edu
Phone: (402) 472-3970 (2-3970 on campus)
Office: 501 Building, Rm 105

Primary support areas

  • Account access and passwords
  • Campus network and Internet connections
  • E-mail (Office 365, Huskers.unl.edu, etc.)
  • Blackboard and Canvas troubleshooting
  • UNL system-wide applications and servers
  • Personal devices (hardware repairs, virus eradication, etc.)

Technology Specialists

The IT specialists listed below are dedicated to helping instructors in the Department of English with hardware, software, and other technology needs.

Email is the preferred method of contact, since IT staff are often away from their desks assisting others or working in classrooms. For in-person assistance, appointments scheduled in advance are highly recommended.

Angie Martinez

Computer Specialist, College of Arts & Sciences

Tech support email: andrewssupport@unl.edu
Direct email: angeline.martinez@unl.edu
Office: Andrews Hall 126A
Phone: (402) 472-3327 (2-3327 on campus)

Supports multiple departments in the College of Arts & Sciences, including Classics and Religious Studies, the Department of English, and Programs in English as a Second Language.

Primary support areas

  • Andrews classroom technology
  • Equipment checkout
  • Printer Setup and Access
  • Hardware and software problems
  • Computer updates

Erin Chambers

Instructional Technology and Media Specialist, Department of English

Tech support email: andrewssupport@unl.edu
Direct email/website requests: erinchambers@unl.edu
Office: Andrews Hall 126A
Phone: (402) 472-1820 (2-1820 on campus)

Supports the Department of English.

Primary support areas

  • Andrews classroom technology
  • Department website
  • Andrews digital signage
  • Canvas help and training
  • Media and accessibility
  • Training and workshops

Eyde Olson

Instructional Design Technology Specialist, Innovative Instructional Design Team

Direct email: eolson2@unl.edu
Phone: (402) 472-5419 (2-5419 on campus)

Supports multiple departments in the College of Arts & Sciences.

Primary support areas

  • Online courses
  • Distance education
  • Course development and design

Personal Devices

Department and college IT staff are able to assist with services and devices provided by the university. If you need assistance with personal devices and would like on-campus help, visit or contact MySupport at one of their three locations. (Hardware repairs are typically done at the 501 Building location.) Detailed repairs and rates information is available for viewing on their website.

501 Building

Room 105
Monday-Friday
7:30 a.m. to 7:30 p.m
Phone: (402) 472-3970 or toll-free (866) 472-3970
E-mail: mysupport@unl.edu

Love Library North

Adele Hall Learning Commons, 1st floor
Monday-Friday
8:00 a.m. to 5:00 p.m

East Campus

Food Complex, 1625 Arbor Drive, 17.5 (basement)
Monday-Friday
8:00 a.m. to 5:00 p.m