Information Services (IS) offers a broad range of technology services designed to meet the computing, communications, and networking needs of the University of Nebraska-Lincoln (UNL) faculty, staff and students.

 

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The Information Services Computer Help Center supports the computing needs of faculty, staff, and students at the University of Nebraska-Lincoln. Our primary support areas include questions and problems related to

• Campus network and Internet connections (new requests, configuration, access failure, etc.)

• E-mail (Lotus Notes, Bigred, UNLSERVE, directory listing change requests, etc.)

• My.UNL Academic Portal (Blackboard)

• UNL system-wide applications and servers (IRIS, UNLSERVE, WAM, etc.)

• PC and Mac problems (operating system, virus eradication, etc.)

 

The UNL Computer Acquisitions department sells computer systems, software, and computer related merchandise at educational prices.

 

The mission of Custom Support is to provide computer and technology-related support services campus-wide, to the faculty and staff of the University of Nebraska - Lincoln.

 

Enterprise Information Solutions (EIS) keeps student financial aid records, class registration, student records, student accounts and other UNL applications running smoothly. We manage campus-wide data integrity efforts; provide project management services; and coordinate the information technology architecture to efficiently and effectively create and/or support multiple UNL systems

 

We integrate complex technologies in simple ways to improve the learning environment for our customers.

• Classroom Support

• Computer Labs

• My.UNL.edu academic portal

• New Media Center

• Technology Training

 

Connecting UNL to the world via wired and wireless connectivity.

• Lotus Notes Site

• NSave Data Backup & Restore

• ResNet (Residence Hall Network)

 

Telephone services, voicemail, conferencing, VoIP, etc.

• Departmental Services

• Operator Services

• Telecom Request System